Salon Policy

Appointments

Please arrive 10 minutes prior to your appointment to ensure you receive your full service.
If you are running late, we will do everything possible to accommodate you. If you are running 10 min late keep in mind that we may need to reschedule your appointment.

• We want to provide you and other guests a relaxing and stress-free experience, we ask that you please leave your children at home should they not have an appointment. Appointments can take several hours and a busy salon environment is not conducive or safe for children and pets.

Cancellations/No Shows

Within 24 hour notice for a cancellation, we can reschedule your appointment. A non-refundable deposit will be required for specialty appointments. ( longer appointments like color corrections and vivid transformations).

Methods Of Payment

Cash and any major credit cards.

Services Policy

If you are dissatisfied with a service you have received, we are happy to provide you with the opportunity to return to the salon for us to redo the service. Redos are scheduled exactly like regular appointments and are provided at no charge. The only qualification that we make in providing redos is that you call to schedule the redo within one week of the original service and that the redo be scheduled with the same stylist who provided the service. However, in the case that the original stylist has no time available, or if you feel that the technician is unable to provide the service, an exception may be made and the redo may be scheduled with another technician. We do not offer refunds for any hair services. Uniqo will not be liable nor redo hair color that has been done outside of our salon.

Retail Return Policy

Retail products may be exchanged with an original receipt within 14 days of the original purchase.